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We are committed to providing the highest standards of health and safety at our assets and offices, and expect our supply chain to support us in achieving this commitment by applying a responsible risk-based approach to the management of health and safety.


During 2019, Capco continued to embed best practice health and safety standards within our business and on our development sites, this is illustrated by our accident frequency rate (“AFR”) and lost time incident frequency rate (“LTIFR”), which were both 0.00 for the year. The major construction activity during 2019 was focused on Phases 2 and 4 at Lillie Square. With our oversight the scheme continues to demonstrate the highest standards of health and safety on site. During the year the milestone of one million man-hours was achieved without a reportable or lost time incident since the Principal Contractor commenced work on site. We undertook a client ‘Constructing Excellence’ health and safety assessment for Phases 2 and 4 and the Principal Contractor attained a score of 89 per cent. This confirmed that the standard of health and safety management on the project are exemplary.

As a business we focused on enhancing our visible leadership on health and safety and continued to take a proactive approach to ensuring the highest standards of health and safety are implemented, with regular tours by our Directors taking place at our operational and project sites. These were supported by detailed health and safety inspections across all sites, with over 320 inspections by internal and external parties carried out during the year. We also focused on driving a best practice health and safety culture at our operational assets at Covent Garden, particularly in relation to small projects and occupier fit-out works, ensuring that best practice health and safety is implemented from the outset of each project.

During 2019 we launched a Group Fire Safety Policy. In line with our policy and in order to ensure a best practice standard of fire safety on all our developments and operational assets, we have carried out a thorough review of the external walls across our assets.

This review included assessment of building design for compliance with both current guidance and requirements, and with the guidance in place at the time of design and construction of the assets. It also took into account operational elements and our compliance with BS 9999 and annual fire risk assessments. The review concluded that the overall fire risk to all our assets is sufficiently low.

We will continue to monitor the changing landscape of UK building regulations and fire safety and, where applicable, will implement recommendations from Grenfell Inquiry reports.

Capco continues to be a Client Partner of the Considerate Constructors Scheme (“CCS” or the “Scheme”), reflecting the Company’s commitment to ensuring that our contractors provide the highest standards of health and safety on Group construction projects. As a Client Partner, Capco encourages the contractors we engage to be registered with the Scheme. We expect compliance with all aspects of the Scheme’s Code on our registered sites. Capco is also a participating member of the Construction Clients’ Leadership Group.


During 2019 Capco focused on ensuring that health was given an equal billing to safety within our employee culture and for those working on our development projects. In addition to our employee initiatives described earlier in this report, health initiatives were championed for the workforces on our development projects, and positive feedback was received. We supported our appointed contractors on key health initiatives for their workforce, including an exoskeleton trial programme to assist in ceiling work, plastering and head-track fixing activities to ensure risks related to manual handling are adequately managed.


The health and safety governance and reporting framework continue to function effectively across the business. The Sector Safety Leadership Teams (“SSLTs”) met regularly during the year to consider health and safety matters for each asset and to implement the Group’s Occupational Health and Safety Management System (“OH&SMS”) at operational level.

The SSLTs are overseen by the Group Safety Leadership Team (“GSLT”), which is chaired by our Chief Executive, who is also responsible for health and safety at Board level. The GSLT continues to review health and safety performance across the Group throughout the year, and facilitated the sharing of lessons learnt and best practice across the management team.

Health and safety is a standing item on the Board’s agenda and the Board receives regular formal reports on health and safety, summarising health and safety performance, risks and achievements across the Group.

In line with our OHSAS 18001-compliant OH&SMS, a detailed health and safety management review was undertaken during 2019 to ensure that the system remained appropriate and continued to operate effectively. An internal audit of health and safety procedures at Phases 1 and 2 Lillie Square was undertaken. This confirmed the best practice arrangements that we had implemented in our interface and operational aspects of the Phase 1 handover of apartments to new residents. Capco’s Group wide major incident response plans were also tested and refreshed during the year.


A range of health and safety-related training was provided across the Group in 2019, which included IOSH Leading Safely and Managing Safely training for our management team and relevant employees. In addition, a number of employees received mental health first aider training, sessions on mental health awareness were held for employees, and health and safety awareness was promoted across the business.


No work-related employee fatalities were recorded in 2019 or since Capco’s inception. There were no RIDDOR incidents reported across the Group during 2019. The AFR for Capco development projects at the end of 2019 stood at 0.00. We benchmark our development projects’ AFR against the Health and Safety Executive Construction Industry Standard of 0.77. Capco’s LTIFR for 2019 was 0.00. 

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